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Meeting the Competence & Conduct Standard isn’t just about buying training – it’s about understanding your workforce, planning cohorts over several years and making sure the right people are qualified at the right level. Our consultancy services help housing providers turn a complex regulatory requirement into a clear, achievable plan.
We work with you to map your job roles against the requirements of the Competence & Conduct Standard and the Upkeep Training qualification framework.
Together, we identify which roles need Level 2, 3, 4 or 5, so you can prioritise training where it matters most.
Using your current staffing data, we help you audit existing qualifications, skills and experience.
This highlights where you are already strong, where there are gaps, and which individuals may be able to “top up” an existing qualification rather than start again.
We then help you build a realistic, phased development plan: who to train first, how many cohorts you’ll need over the next three years, and how to spread investment across financial years.
We’ll also help you factor in operational realities, so staff can study without compromising day-to-day service delivery.
As your teams progress through qualifications, we can provide ongoing review points, advice and additional support.
Our aim is to help you stay on track for the regulator’s deadlines – and to build a culture of professionalism and learning across your organisation.
